Help
1.Monitoring Printers
2.Administration
      Monitored Printer
            View Monitored Printers
            Modify Printer Cost
            Add New Printer
            Remove Printer
      Monitored Users
      Administrative User Accounts
            View Accounts
            Add Account
            Remove Account
            Modify Account
      Registration
3.Statistics
      Printer Statistics
      User Statistics
      Aggregated Statistics
      Reporting
   
   
1.Monitoring Printers

If you are using a network printer you have to create a print server on the computer where Cyclope Enterprise Printer Monitor is installed.
Please follow the next steps in order to configure your Print Server:
  • Go to Printer and Faxes section from Control Panel, and there choose Add New Printer. Chose "Local Printer attached to this computer", uncheck “Automaticly detect and install my Plug and Play Printer". Press Next.

  • In the new dialog please choose "Create New Port". Select The TCP/IP port type. Press Next.

  • Enter the printer addres (e.g.: 10.0.0.94) the port name is automaticly set (e.g.:Port_10.0.0.94). You can change the port name if you want Press Next.

  • You have to choose the device type if in the list you can find your printer please choose that one. If the name isn’t in the list choose "Generic Network Card".Press Next.

  • The next step consists in the installation of the driver for the printer (it can be found on the CD supplied with the printer). If the printer isn’t in the list press have disk and choose the printer driver from the driver CD.

  • Please enter the name of the printer. Press Next.

  • Enter the share name of the printer. Press Next.

  • If you want you can enter some comments regarding the printer. Press Next.

  • Print a test page to check that the printer was correctly installed. Press Next.

  • Pres finish to finish the setup wizard.


  • If you are using a printer connected the computer using the USB or Parallel Port. Please follow the next steps in order to configure your printer to be monitorized by Cyclope Enterprise Printer Monitor:
  • Go to Printer and Faxes section from Control Panel, and there choose Add New Printer. Chose "Local Printer attached to this computer", check “Automaticly detect and install my Plug and Play Printer". Press Next.

  • Now Windows will search for the printers connected to your computer. When the printer is fount you have to install the driver from the CD supplied with the printer.
  • After the driver installation, you have to enter the printer name.Press Next.

  • Please select "Share name", and enter the printer name.Press Next.

  • If you want you can enter some comments regarding the printer.Press Next.

  • Print a test page to check that the printer was correctly installed. Press Next.

  • Press Finish to close the setup wizard.


  • To configure the network computers (other than the server) please follow the nest steps:
  • Go to Printer and Faxes section from Control Panel, and there choose Add New Printer. Chose "A network Printer or a printer attached to a computer".Press Next.

  • Please make sure that the option browse for a printer is checked. Press Next.

  • After you press next you should see all the computers from your network. Please choose the computer where the printer is installed and then you should see the shared printers. Choose the printer you wish to install and press next.

  • Choose if you want to use the printer as the default printer.Press Next

  • Print a test page to see if the printer was correctly installed.Press Next
  • Press finish to end the wizard

  • 2.Administration
     Monitored Printers
    This section allows you to see the list of monitored printers, modify printer costs, add or remove monitored printers
      View Monitored Printers
    The list contains the available printers that undergo monitoring and the associated cost for one printed page

      Modify Printer Cost
    To modify the cost for a monitored document, select one printer, write the new value then press Modify Cost to save changes.


    Note: please use integer values for costs, do not use comma/dot separated values.
    Correct Cost: 2 cents / page
    Incorrect Cost: 2.5 cents / page

     
      Add New Printer
    Select a printer form the available printer list to monitor, set the cost per page for the selected printer and press Add Printer button.


    Note: please use integer values for costs, do not use comma/dot separated values.
    Correct Cost: 2 cents / page
    Incorrect Cost: 2.5 cents / page

     
      Remove Printer
    Select the printer from the monitored printer lists then press Remove Printer to have it deleted from the monitored printer list.


    Note: A printer after being removed will no longer be monitored but the logs collected from the printer will be kept (number of pages printed, the documents printed, the users who used the printer during the period the printer was monitored by Cyclope Enterprise Printer Monitor).
     
     Monitored Users
    The list contains the list of all users that have ever used the monitored printers. To remove the user from the list, press Delete User.


    Note: The user together with his logs will be removed.
     
     Administrative User Accounts
    This section allows you to define the users and the permission for accessing the Cyclope Enterprise Printer Monitor user interface.
      View Accounts
    The current list of existing user accounts. The administrator can see logs and customize the application while the users can only view the logs.


    Note: Only the administrator can create or modify accounts and view the Administration section.
     
      Add Account
    To create a new account, insert the information required and specify the account type.


    Note: Only the administrator can create or modify accounts and view the Administration section.
     
      Remove Account
    For removing, choose the account form the list then press Remove Account.


    Note 1: the changes apply automatically so after the account is removed the user will no longer be able to access the Cyclope Enterprise Printer Monitor user interface. If the user is logged when the account is removed no pages will be loaded.
    Note 2: If by mistake you remove all users accounts please contact our support team in order to provide you access to the restricted administrator account which cannot be deleted.
     
      Modify Account
    To change the account login, chose the account, type and then retype the password and Press Modify Account


      Registration
    In this section you can see your registration information. (the user name, the email address, the maximum number of monitored printers and the license validity).

    3.Statistics
    The reports section allows you to set various customizable reports according to the printer ad the users using those printers.
      Printer Statistics
    Choose a printer from the monitored printers list to see the statistics.
    The report contains the date and time, the user and the name of the document, the number of printed pages and the associated cost for that job.
    The application provides periodical reporting. To select a period, click the dropdown list.


    Note: When printing the report, make sure you first make a preview of the document to see if the table fits the page. In case it needs adjustment, set the page to best fit the table form the browser File/Page Setup.
     
      User Statistics
    Choose a user from the users list to see the statistics.
    The application provides also periodical reporting. To select a period, click the dropdown list.


    Note: When printing the report, make sure you first make a preview of the document to see if the table fits the page. In case it needs adjustment, set the page to best fit the table form the browser File/Page Setup.
     
      Aggregated Statistics
    Choose a period for which to see the aggregated reports on users and printers.
    The list contains all printing jobs details for the selected period


    Note: When printing the report, make sure you first make a preview of the document to see if the table fits the page. In case it needs adjustment, set the page to best fit the table form the browser File/Page Setup.
     
      Reporting
    The Reporting feature provides email reports to the specified email address. The Cyclope Enterprise Printer Monitor sends you the Aggregated Statistics on daily basis.
    Please make sure that the Enable Email Reporting option is checked and always use the Test Email feature in order to verify if you receive emails.
    If you do not want to use our email server , you can use your own email server by modifying the authentication information.


    Note: When printing the report, make sure you first make a preview of the document to see if the table fits the page. In case it needs adjustment, set the page to best fit the table form the browser File/Page Setup.
     
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